In this video, Heather Flaherty, Micki Jackson and William Lombard share stories about the importance of Advance Care Planning from three different perspectives. Heather’s mother did not have a plan, and she still wonders if the decisions she made were the right ones. Micki’s husband did have a plan and their family had conversations about those choices. These conversations made the final decisions easier. Dr. Lombard explores the challenges that families face in choosing care without those conversations.